Good Design Is Caring


  1. Far too many items in the world are designed, constructed, and foisted upon us with no understanding—or even care—for how we will use them. - The Design of Everyday Things
  2. The design team or installers did not pay sufficient attention to the needs of those who would be using the equipment, so confusion or error was almost unavoidable. - ditto
  3. choosing the solution that pleased me without considering its impact upon readers. - ditto
  4. Design is really an act of communication, which means having a deep understanding of the person with whom the designer is communicating. - ditto
  5. Good design takes care, planning, thought. It takes conscious attention to the needs of the user. And sometimes the designer gets it right - ditto
  6. Users also have a need for control and freedom and you want your design to cater to that - do you "leave users feeling in control of the experience, rather than at the mercy of your design"?


  1. Fitts’s Law
  2. User Control and Freedom (Usability Heuristic #3)